Customer Service Assistant / Officer (Ref. DWCC-CSAO11001)

Job Responsibilities

• Handle enquiries from customers and business accounts
• Develop and maintain relationship with customers, prospects and business partners
• Participate in customer review meetings with sales/technical team when required
• Coordinate with internal and external parties for sales orders preparation
• Handle renewals on assigned product
• Prepare quotations, proposal and presentations
• Prepare sales analysis and reports
• Provide support on ad-hoc assignments when required

Job Requirements

• Associate Degree or above in Business Administration or any related disciplines
• Candidate with less experience will be considered as Customer Service Assistant
• Fresh graduate will also be considered
• Strong time management skills
• Positive mindset and result oriented with the ability to adapt in a fast paced environment
• Self-reliant and motivated with proven ability to work as part of a team as well as independently
• Excellent customer services and communication skills
• Ability to multi-task and to take on additional duties where necessary
• Customer-oriented, mature and with good experiences in dealing with customers’ request
• Confident, pleasant, well-organized and independent with strong sense of responsibility
• Excellent interpersonal and presentation skills
• Proficient in MS Office, especially Excel
• Good command of English, Cantonese and Mandarin
• Immediate available is highly preferred

Application Methods

If you wish to have an exciting and rewarding career, send us your CV with Ref# via the following methods.
Email:career@dataworld.com.hk