Due to enhancements in the SonicWall License Manager communication process planned to occur no earlier than January 1, 2022, SonicWall Secure Mobile Access (SMA) 1000 Central Management Server (CMS) virtual machines running 12.4 firmware will need to be updated with hotfix ‘pform-hotfix-12.4.1-02698’ or newer.

If this hotfix is not installed before the upgrades to the License Manager communication process are complete, the 12.4 CMS agent will no longer be able to sync its license database and a service interruption may occur on your customers’ SMA 1000 series device. Other versions of SMA 1000 12.x code are not affected by this update. Customers running CMS 12.4.0 version can install the pform-hotfix-12.4.0-03189.

To help apply the fix for customers, please follow guidance provided via the below KB articles:

SMA 1000 Hotfix Update Recommendation

Finding SMA 1000 Series Hotfixes

Apply or Rollback Hotfix on SMA 1000 Device

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